Privacy Policy

This document sets out the Privacy Policy for the SMFP website, https://www.smfp.au.

SMFP is committed to providing you with the best possible customer service experience. SMFP is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of information

There are many aspects of the site which can be viewed without providing personal information. However, for access to subscription features you are required to submit personally identifiable information. This may include, but is not limited to, a unique username and password, or sensitive information used in the recovery of your lost password.

For each visitor to reach the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

Use of information

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change in the future, we will use data collected from the time of the policy change forward for these new purposes only.

Third-party service providers

We may occasionally engage other companies to provide services on our behalf, including but not limited to handling customer support enquiries or processing transactions. These companies will be permitted to obtain only the personal information they need to deliver the service. SMFP takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Accessing your information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. SMFP reserves the right to charge a fee for searching for, and providing access to, your information on a per-request basis.

Changes to this policy

SMFP reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Contact us

SMFP welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours, Monday to Friday.

SMFP, C/O Fishburners, 11 York Street, Sydney, NSW 2000, AUSTRALIA
Email: contact@smfp.au

General information only. This policy does not constitute legal or financial advice.