Financial advice – its tough

Financial advice – its tough

Financial planning advice is a slow, expensive and, it seems, unprofitable business. Firstly, it can take weeks or even months before a comprehensive statement of advice is ready. Secondly, research conducted by KPMG and commissioned by the Financial Services Council found the average cost of providing comprehensive financial planning advice is $5,335 a client, while…

Robots find their voice

Robots find their voice

Ever wondered why digital assistants are so good? It’s all about Natural language processing (NLP) – the science of programming computers to process natural language. It makes robots “more human”. Some serious resources are going into this science. GPT-3 (Generative Pre-trained Transformer 3) is a language model that uses deep learning to produce human-like text. Applying over 175 billion…

Robo vs Human advice

Robo vs Human advice

An adviser needs to know their client, products and the law before giving advice. In theory a Robot can do all of this, much of it more efficiently and all of it cheaper. Theory is becoming reality. Finchat has a voice based financial health check. Quotacy has a voiced-based Life Insurance quotation system and investment…